How It Works

From first question to final quote — Dwella does the work.

Dwella is your AI guide to choosing the right builder. Here's exactly what happens when you use it.

QBCC Verified
CreditorWatch
43 Trust Signals
Voice & Text
01

Tell Dwella about your build

Start a conversation — by text or voice. Dwella asks you a few simple questions about your land, your budget, and what you want to build. No forms, no jargon.

  • Upload your land contract or disclosure plan if you have one
  • Tell us your suburb, block size, and rough budget
  • Describe your home — style, bedrooms, inclusions
  • Dwella builds your brief automatically from your answers
02

Dwella finds and verifies builders

We search our database of builders and run them through 43 trust signals — checking licences, financials, complaint histories, and reviews across multiple platforms.

  • QBCC licence status checked in real time
  • CreditorWatch financial health assessment
  • Complaint and disciplinary history reviewed
  • Reviews aggregated from Google, ProductReview, and more
  • HIA and MBA membership verified
03

We contact builders on your behalf

Once you've reviewed your shortlist, Dwella reaches out to your chosen builders with a structured brief — so every builder quotes on exactly the same scope.

  • Your brief is sent to each builder simultaneously
  • Builders receive a standardised specification document
  • No back-and-forth — builders have everything they need to quote
  • You're notified as quotes come in
04

We break down every quote

Dwella analyses each quote and restructures it into a side-by-side comparison — so you can see exactly what's included, what's missing, and where the real costs are.

  • Inclusions and exclusions clearly listed for each quote
  • Hidden costs and provisional sums flagged
  • Scope gaps identified so you can ask the right questions
  • Dwella Score assigned to each builder for at-a-glance comparison
05

You choose with confidence

With verified builder profiles, a structured brief, and a clear quote comparison, you can make your decision knowing you've done the due diligence.

  • All information in one place — no more spreadsheets
  • Dwella remains available throughout your build for questions
  • Share your comparison with your partner, family, or mortgage broker
  • Connect your broker directly to your Dwella Score for faster approval

The Dwella Score

One number that tells the whole story.

The Dwella Score is a composite rating that combines a builder's licence status, financial health, complaint history, and consumer reviews into a single, easy-to-read score.

It's not a review score. It's not a star rating. It's a structured, data-backed assessment that gives you — and your mortgage broker — a clear picture of risk before you sign anything.

Combines 43 individual data points
Updated regularly as new data becomes available
Shared with lenders and brokers on request
Designed to be understood at a glance
87

Dwella Score

Example builder profile

Licence statusActive — QBCC
Financial healthStrong
Complaint historyNone recorded
Consumer rating4.6 / 5.0

The Builder-Ready Brief

Every builder gets the same brief. Every quote is comparable.

One of the biggest problems in getting quotes is that every builder quotes differently. Dwella solves this by generating a standardised builder-ready brief from your answers — so you're always comparing apples with apples.

Standardised scope

Your brief includes land details, build type, size, inclusions, and site conditions — structured so every builder quotes on the same job.

Sent simultaneously

All builders on your shortlist receive the brief at the same time — so you get quotes back in parallel, not weeks apart.

Comparable output

When quotes come back, Dwella restructures them into the same format — making it easy to see exactly what each builder is (and isn't) including.

Ready to start?

Join the waitlist and build with confidence.

Be first to access Dwella when we launch.